Farmers require years of experience to determine the cause of crop damage accurately, to assist farmers in the process of crop cultivation, TARI developed a chatbot service, which is " Pest consultation helper " via Line. This chatbot is linked to the "Expert System for Crop Diseases and Pests Management," which integrate information on various crop diseases and insect pests, and use easy-to-understand content to search for crops diseases and pests, can obtain relevant prevention and control information quickly. Also combined with Facebook and the system webpage, using the chatbot module, it can answer relevant information in real time, as if always accompanied by a disease and pest expert